Saturday, March 12, 2016
LGBT (Lesbian, Gay, Bisexual, Transgender) Healthcare Education for Service Providers (Research, Video 2:43)
Discussions of the LGBT older population and healthcare disparities often conclude with recommendations for more education of healthcare service providers. But how successful has that approach been? This research study on LGBT cultural competency training focused on the unique challenges of sexual and gender minorities provides evidence regarding whether attitudes, beliefs, and intentions of service providers improved. Included were data collected at four Massachusetts training events piloting a cultural competency workshop using surveys about lesbian, gay, bisexual, and transgender (LGBT) aging for mainstream older adult service providers.
Findings revealed significant improvement in numerous aspects of service providers' knowledge, attitudes, and behavioral intentions as a result of the training sessions. Benefits included these:
1) Awareness of LGBT resources
2) Policy disparities
3) Spousal benefits for same-sex couples
4) Intention to challenge homophobic remarks
Recommendations included long-term follow-up of participants, the inception of agency-level surveys to appraise institutional culture change, and increased curriculum on transgender older adults.
UC Davis Medical Center, formerly known as Sacramento Medical Center, is a major academic health center located in Sacramento, California. This video shows strategies used there to improve healthcare and decrease national LGBT disparities:
Frances Shani Parker, Author
Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback and e-book editions in America and other countries at online and offline booksellers.