Are You Satisfied With Your Hospice Job? (Research, Video 1: 22)

              Pictured are members of the Guardian Hospice Care Team in Alexandria, LA.

           

Are you satisfied with your hospice job? If a poll were taken today, do you think most of your fellow employees would share your feelings? How people feel about their jobs can impact their lives greatly. Taking time to evaluate job satisfaction can be informative, particularly for improving quality of life.

Hospice workers face unique challenges as they interact regularly with terminally ill patients and their families. How do workers in the various hospice disciplines rate their job satisfaction? Researchers at the Center for Bioethics at the University of Pennsylvania School of Medicine evaluated 8,495 staff members from 177 participating hospices in 41 states. They used the Survey of Team Attitudes and Relationships (STAR) with these results:

The mean score was 28 on a 0-100 scale. Hospice-level scores ranged from 15 to 44 with 44 being the highest level of satisfaction. The following are categories and scores:

Physicians -- 42

Chaplains -- 30

Nurses' Aides – 29

Nonclinical staff and clinical staff -- 28

Bereavement Coordinators -- 27

Nurses -- 26

Social Workers -- 25

This research concluded that variations in job satisfaction among hospices and disciplines are significant. Do these results surprise you, or did you expect them to be similar?

In this video, Dr. Martha Twaddle, Chief Medical Officer of Midwest Palliative & Hospice CareCenter, explains the role of the hospice interdisciplinary team. 

Frances Shani Parker, Author

Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback and e-book editions in America and other countries at online and offline booksellers.

Hospice and Nursing Homes Blog

Hospice Workers and Death Rituals

This post includes an excerpt from my book "Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes.” In a chapter titled “Death Sentences,” I relate the fascinating end-of-life journey of my patient named Lelia. The afterlife is referred to as the Other Side of Through. Because Lelia had very little family support, the hospice chaplain organized her death ritual, which concluded in this manner:

“Our humble circle stood in the front yard of a Detroit nursing home to perform our final death ritual for Lelia. People riding by in cars on a busy street observed a lively group of ecstatic mourners looking upward, enthusiastically singing “Going to Shout All Over God’s Heaven.” Passionate voices resonated like rockets. We released our buoyant balls of bliss floating in a hurry to get somewhere. I imagined Lelia looking on, bobbing her head to the gospel beat. She grinned her toothless rainbow smile that colored our hearts with joy from the Other Side of Through when we all yelled, “Bye, Lelia! Have yourself a good time!”

© Frances Shani Parker

I have been present at several death rituals of hospice patients. As a hospice volunteer in a nursing home, I don’t often see many of my patients’ relatives and friends until the ritual is held. The closure that takes place is often viewed as a final expression of care for relatives and friends of the deceased. However, research by the Orvis School of Nursing at the University of Nevada shows that hospice workers also benefit from such rituals. Not only do the rituals provide closure and an outlet for their grief, they also decrease the risk of burnout and compassion fatigue that hospice workers can experience.

Frances Shani Parker, Author
"Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes”
“Hospice and Nursing Homes Blog”