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Showing posts with label Managers. Show all posts
Showing posts with label Managers. Show all posts

Friday, May 20, 2011

Grief Support for Co-Workers and Classmates (Video 1:05)

Comforting co-workers and classmates who are struggling with grief symptoms is uncomfortable for many people. While they may have good intentions, they often lack confidence regarding what to say or do that will help mourners adjust to a loss. At the workplace and at school, many staff members and classmates may feel that only experts should handle grief support. Worried that they might cause hurt feelings, they may remain distant from those mourning. Holding back their support, however, can negatively impact their colleagues who are suffering.

Although counselors and others trained in grief management play an important role, colleagues can also make beneficial contributions. Workshops, meetings, and classes at the workplace and at schools should include time for sharing strategies everyone can incorporate to alleviate grief as a community representing individuals of the organization. Implementation of these strategies can help create workplace and school cultures where everyone feels inspired to support one another in whatever ways they can during times of grief.

Sandi Sunter, director of community development for the Hospice of the Florida Suncoast, offers suggestions for coping with a co-worker’s death 
in this video titled “Hospice Care & Grief Counseling: Dealing With a Co-Worker's Death.



Frances Shani Parker, Author
Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback at many online and offline booksellers and in e-book form at Amazon and Barnes and Noble online stores.

Tuesday, April 24, 2007

Nursing Homes: Managers, CNA’s (Certified Nursing Assistants), Residents

Sometimes I read research that has fairly predictable results. But the fact that the results were discovered through research validates them more. Consider these words: nursing homes, managers, CNA’s, residents, satisfaction. There is a general thread that connects them in a nursing home setting.

It’s common knowledge that managers generally set the tone at the workplace. Having been a school principal, I know that to be true. This research focused on the role managers play in creating a person-centered workplace. In order to develop this kind of workplace, managers must interact with staff in ways that will encourage their satisfaction, loyalty, and commitment. When this is done successfully, residents benefit.

In this 2007 research study explained in the “Journal of the American Medical Directors Association,” CNA’s and residents’ families from 156 nursing facilities completed surveys to measure their satisfaction, loyalty, and commitment. I already knew CNA’s would have plenty to say on this, because these are popular topics when I talk to them at nursing homes I visit as a hospice volunteer. The survey responses were analyzed.

What was the conclusion of the research? You’re probably way ahead of me. The conclusion was that the work setting that managers establish greatly impacts the lives of the CNA’s. Caring managers who produce a person-centered workplace can inspire workers to become excellent caregivers who enhance the lives of patients. This principle is so simple and so important. It’s a shame it’s not practiced in all workplaces.

Frances Shani Parker, Author
"Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes”
Hospice and Nursing Homes Blog