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Showing posts with label Volunteer Service. Show all posts
Showing posts with label Volunteer Service. Show all posts

Monday, April 5, 2021

Can Volunteer Service Choose You?

                    

If you are a volunteer, have you ever thought that you didn't choose volunteer service, but that it chose you? I have been a hospice volunteer for twenty years, most of them in urban nursing homes. But I can remember when I dreaded being around sick people. Mostly, I felt I didn't have skills to do the right things in a healthcare environment where somebody might get hurt if I messed up. Once in high school as part of a school club, I visited a nursing home where I fed a woman jello. Years later, jello still reminded me of her and the nursing home, but not in a good way. Volunteering with sick people? Nope, no way! Not me!

So what changed me? Life did. During the 90's, AIDS caused by the HIV virus was like a pandemic in the LGBTQ community. Infected people were often ostracized, criticized, demonized, and dying. I was principal of an urban public school in an area of high poverty, crime and homelessness. Although I had plenty to do on my crowded plate, I felt right at home. However, over a three-year period, I was thrust into life-threatening dilemmas of two gay men I hardly knew. They were my introductions to long-term care of the terminally ill.

Jake, who was in his 30's, came around to talk sometimes after school dismissal. He was showing signs of dementia. He complained about being harassed by invisible people all the time. His boyfriend left him, and he had no family support. I knew he couldn't navigate the healthcare system alone. Eventually, I convinced him and his unseen tormenters to pile into my compact car, buckle up, and let me drive everybody to the hospital where Jake was admitted immediately. Later, he was placed in a nursing home that he said the invisible people did not like. They left, but I looked out for him until he died several months after that.

I thought that surreal scenario would never happen again, but it did a few months later with a man named Sam who was in my exercise class. I didn't really know him, but I asked him what was wrong when I saw him crying in the parking lot one day after class. He told me he had AIDS and had just lost his job because he had missed too much work. He had little family support because they knew he had AIDS and were reluctant to be around him or go to his house. I found him an HIV-AIDS support group which he loved, helped him on his medical journey, and learned more about healthcare and myself in the process. I believe good service is always win-win when I am open to my own growth. Fortunately, his condition improved greatly when better medications became available. 

Several months later after Sam had moved on, I met a friend I had not seen in quite a while who told me she was a hospice volunteer. I actually asked her what a hospice volunteer does and was surprised when I realized that was what I had been doing with the two men. I had been a hospice volunteer all that time and didn't even know it. A few weeks later, I saw a newspaper ad recruiting people for hospice volunteer training. I decided to take the classes and become certified  in case another very ill person showed up in my life. 

Of course, the rest is history. Terminally ill people have come into my life often as patients assigned to me in various nursing homes where I have experienced compelling challenges and satisfying rewards. My book, Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes shares captivating stories, original poems, and more about the nursing home world and hospice volunteering that chose me.

Frances Shani Parker, Author
Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback and e-book editions in America and other countries at online and offline booksellers. Frances Shani Parker's Website

Monday, June 18, 2012

How to Be a Great Hospice Volunteer


How to Be a Great Hospice Volunteer 

By Frances Shani Parker, Author

1)   Remember why you serve.

There’s a reason you feel compelled to enhance lives of the terminally ill. Cherish that inspiration. Move forward committed to an amazing and rewarding healthcare adventure.

2)   Believe it’s all win-win.

Providing end-of-life service is a privilege, not a calling to be a savior. You and those you support come together in relationships of mutual healing and growth. Honor your win-win journey.

3)   Be present.

By all means, show up. But be present with patients after you arrive. Evaluate appearances, behaviors, surroundings, and interactions with others. Listen with your heart. Even silence speaks. Really try to understand living from their perspectives. Focus on advocacy for improving their quality of life.

4)   Try other doors.

Patients will have challenges such as dementia that may not respond to your usual front-door communication. Try other doors and even windows. Obstacles are enrichment opportunities in your partnerships with patients. Touch, music, pictures, stories, and fantasies are a few entry points. Let patients help you navigate your way into their world.

5)   Know your piece in the puzzle.

Adherence to rules of protocol and professional ethics should be routine. Be aware of boundaries such as confidentiality regarding yourself, your patients, and their loved ones. Follow guidelines of your hospice organization, and seek help when needed.

6)   Untie your knots.

There may be times of doubt, confusion, sadness, and guilt. These are normal knots of the caregiving process. Untie them by seeking support for your total well-being. Maintain proper rest, nutrition, exercise, and balance in your life. Do your best. Don’t be surprised when you discover reasons to kiss yourself.

7)   Spread the word.

Be knowledgeable about hospice and palliative care. Share information so others can benefit from these specialized areas of healthcare. Encourage involvement in hospice and palliative care career and service activities.

8)   Pick up a turtle.

If you see a turtle sitting on a fence post, you know somebody helped to put it there. Be on the lookout for turtles aiming for fence posts. Be a role model for other volunteers. Participate in organizations, conferences, workshops, and discussion groups where you can share best practices while learning new ideas.
   
9)   Write death sentences.

Death will come no matter how often you avoid it or wrestle it to the ground. Have your advance directives, finances, and property in legal order. Urge others to do the same. Don’t burden loved ones later with important decisions you can record now. As you unfasten yourself from this life, be satisfied knowing your death sentences will be carried out according to your wishes.
  
10)  Expect rainbow smiles.

Rainbow smiles hug you so tightly you can feel ribs of joy press against your essence. Hospice volunteering provides ongoing moments for you to positively impact lives. When you make those connections happen, rainbow smiles will come.

© Frances Shani Parker


Frances Shani Parker, Author
Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback and e-book editions in America and other countries at online and offline booksellers.

Friday, January 27, 2012

Community Service By Older Adults Living in Nursing Homes, Assisted Living


Lettie Miller Frye, an assisted living resident of Greenfield makes quilts to raise funds for the Edinburg Volunteer Fire Department. Photo by Rich Cooley/Northern Virginia Daily News



When I was writing my book Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes, I created a chapter about a nursing home called Baby Boomer Haven based on best practices of various nursing homes, but not nearly enough, around America. This imaginary nursing home includes older adults performing community service. In this book excerpt, Ruth, a wheelchair –riding resident, takes readers on a tour and explains some of the service activities they perform:

“At Baby Boomer Heaven, I mean Haven, we emphasize win-win community service. We’ve learned that when we join with the community and put all of our notes together, we create some fine songs. Of course, we appreciate service from others, but we want to serve people, too. We want to feel like we are doing our part to make the world a better place now and for future generations.

Our gift shop sells crafts we make to help fund service projects.  Among several services we provide, residents help Fetching Feasts provide meals delivered to seniors at their homes. We perform tasks here that make the process easier for them. We sew blankets for newborns. We often tutor and read to children at our childcare center."

Ruth goes on to explain other service activities in which residents demonstrate their reciprocal partnership with the local community. Do you have community service activities to share about residents in older adult communities?

If you would like to know more about positive and negative aspects of nursing home life and how families can transition loved ones to long-term care facilities, Jonathan Rosenfeld, writer of Nursing Homes Abuse Blog recommends ten helpful resources there that can assist you.

Frances Shani Parker, Author
Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback at many booksellers and in e-book form at Amazon and Barnes and Noble booksellers.

Friday, October 28, 2011

Becoming a Hospice Volunteer Against My Will


People often ask me how I became a hospice volunteer. For the record, nobody is more surprised than I am. You know how some people can walk into a patient’s room, plump pillows, and make all the right comments? Years ago, I was not that person. I never really felt comfortable visiting sick people. Working in the healthcare arena seemed depressing. Besides, I had made a conscious decision to become an educator when I was in fifth grade. Unlike many who have chosen hospice volunteering, my motivation had no connection with professional choice or with anyone close to me dying, although I had experienced that several times.

So, how did I get into this situation? I was principal of an urban public school located in an area of high poverty, crime, drugs, prostitution, and homelessness. Major problems of others clamored for space on my always-crowded plate. Over a three-year period, I was thrust into life-threatening predicaments of two men I didn’t know well who were suffering with AIDS, an infectious disease of the immune system caused by the HIV virus. They were my introduction to serious caregiving of the terminally ill.

The first man, who was in total denial about his condition, also had dementia that included daily harassment by invisible people. After he died, I sighed, thinking that scenario would never happen to me again. A year later, the second man showed up. Both men lacked strong support systems, which were crucial during the 1990’s when infected people were ostracized and dying quickly. My mother warned me to stay away from them or I might “catch” it.

But I didn’t stay away. I served as these men’s hospice volunteer without even realizing I was one. It just made good sense, and we all benefited from the experience. I discovered significant layers of myself that I never knew. After my involvement with the men ended, I ran into a friend who said she was performing service as a hospice volunteer. Her description of what she did sounded very familiar. A few weeks later, I read a newspaper ad about hospice volunteer training classes. I decided to get certified to do what I had already been doing and become even more prepared if somebody else ill showed up.

As an official hospice volunteer for many years, I have served numerous terminally ill patients who  showed up. In addition, I have been writing Hospice and Nursing Homes Blog for several years and have recorded my hospice volunteer experiences and insights in a published book titled Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes. I enjoy consulting with groups, advocating for patients, and educating caregivers, healthcare workers, policy makers, and the general public.

End-of-life care for millions of aging baby boomers continues to challenge our healthcare system and society. More people are needed to dig into wells of themselves and provide solutions to these growing concerns. Consider becoming a hospice volunteer. Various assignments are available to accommodate your personal comfort zone. Your service as a hospice volunteer can be a win-win experience, even if you didn’t plan to be one.

© Frances Shani Parker, Author
Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes


Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback at many booksellers in America and several other countries and in e-book form at Amazon and Barnes and Noble booksellers.

Friday, August 19, 2011

Ten Steps to Being a Great Hospice Volunteer


Ten Steps to Being a Great Hospice Volunteer
By Frances Shani Parker, Author

1)   Remember why you serve.

There’s a reason you feel compelled to enhance lives of the terminally ill. Cherish that inspiration. Move forward committed to an amazing and rewarding healthcare adventure.

2)   Believe it’s all win-win.

Providing end-of-life service is a privilege, not a calling to be a savior. You and those you support come together in relationships of mutual healing and growth. Honor your win-win journey.

3)   Be present.

By all means, show up. But be present with patients after you arrive. Evaluate appearances, behaviors, surroundings, and interactions with others. Listen with your heart. Even silence speaks. Really try to understand living from their perspectives. Focus on advocacy for improving their quality of life.

4)   Try other doors.

Patients will have challenges such as dementia that may not respond to your usual front-door communication. Try other doors and even windows. Obstacles are enrichment opportunities in your partnerships with patients. Touch, music, pictures, stories, and fantasies are a few entry points. Let patients help you navigate your way into their world.

5)   Know your piece in the puzzle.
 
Adherence to rules of protocol and professional ethics should be routine. Be aware of boundaries such as confidentiality regarding yourself, your patients, and their loved ones. Follow guidelines of your hospice organization, and seek help when needed.

6)   Untie your knots.

There may be times of doubt, confusion, sadness, and guilt. These are normal knots of the caregiving process. Untie them by seeking support for your total well-being. Maintain proper rest, nutrition, exercise, and balance in your life. Do your best. Don’t be surprised when you discover reasons to kiss yourself.

7)   Spread the word.

Be knowledgeable about hospice and palliative care. Share information so others can benefit from these specialized areas of healthcare. Encourage involvement in hospice and palliative care career and service activities.

8)   Pick up a turtle.
 
If you see a turtle sitting on a fence post, you know somebody helped to put it there. Be on the lookout for turtles aiming for fence posts. Be a role model for other volunteers. Participate in organizations, conferences, workshops, and discussion groups where you can share best practices while learning new ideas.
   
       9)   Write death sentences.

Death will come no matter how often you avoid it or wrestle it to the ground. Have your advance directives, finances, and property in legal order. Urge others to do the same. Don’t burden loved ones later with important decisions you can record now. As you unfasten yourself from this life, be satisfied knowing your death sentences will be carried out according to your wishes.
  
    10)  Expect rainbow smiles.
 
Rainbow smiles hug you so tightly you can feel ribs of joy press against your essence. Hospice volunteering provides ongoing experiences for you to positively impact lives. When you do, rainbow smiles will come.

© Frances Shani Parker

You can read about my personal journey in becoming a hospice volunteer without realizing I was one here: https://www.linkedin.com/pulse/hospice-volunteer-me-frances-shani-parker?trk=mp-author-card

Frances Shani Parker, Author
Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes is available in paperback and e-book editions in America and other countries at online and offline booksellers.